Don Weaver
2542 Prancer St.
New Orleans, La.
(504) 957 0284
dcweaver@loyno.edu
webpage address:  http://www.dcweaver.wordpress.com
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Objective
Bell Captain or Guest Services  Manager

Abilities

Over 15 years of customer service experience as a bellman/concierge
Excellent written and verbal communication skills, with an eye for detail
Extremely productive in a high volume, high stress environment
Proficient use of Microsoft Office and a variety of graphics software
Highly productive self starter with a can do attitude who anticipates the
needs of hotelguests as well as his team members

Employment History

Bellstaff Agent
April 2010 – January 2012    Omni Royal Orleans, New Orleans, La.

Collaborate with the Front Desk Mgr. to develop better guest service within department.

Assist an average of 600 hundred guests a week. Ensure customers are given
assistance in check in/out process.

Performed duties to provide pertinent information to guests such as hotel activities and
restaurant information, the arts, directions as well as local current affairs.

Assist with transportation and valet services.

Bellstaff Agent
Dec 2008 – April 2010    Hilton St. Charles Hotel, New Orleans, La.

Home Repair Contractor
1994 – present     Self Employed

Preformed basic plumbing, drywall repair and installation.
Installed and repaired ceramic and stone flooring.
Basic residential electrical and deck, fence installation and repair.

Education

Loyola University New Orleans, La,
 2013 – Completed B. A. in  Mass Communication and Journalism
with a minor in Graphic Design

Military
Honorably Discharged
July 1987 – Mar 1994                     February 1983 – February 1986
U. S. Coast Guard                      U.S. Army    Ft. Sill, Ok.
Group Monterey, Ca.                      Special Weapons
Search and Rescue                          Alpha  2nd/34th FA